Customer Ratings & Reviews

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

I usually don't get the protection plan but I bought a $2,000 television so I thought I ought to have to get the 5-year so now I feel safer. Mmmm much safe. I would recommend the protection plan on purchases over $1,000.

Although I normally pass on extended warranties, I purchased this because my old set, a Samsung QLED, went out after 4 years. I guess I was a little shell shocked since I usually get 6-8 years out of a set. We’ll just have to see!

I like Insignia TVs, they're a very good value, but I have had things go wrong after the one year warranty (and have seen others have problems with other value brands). The low price of the extended warranty looks like good insurance. Best Buy was good about handling a problem I had with an Insignia TV while still under warranty, so I have some faith that they will do right by me if I need to use this extended coverage.

Always get get squad protection when it's available. Seems like products have a certain lifespan nowadays. Always comes in handy plus you get the new models of items if they have been discontinued. They also give you the money you payed for the item just in case you want to get an entirely different product.

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

Very good and nice. Help me a lot really recommend.

Necessary coverage. Worth purchasing to protect our tvs

Promotes peace of mind regarding burn-in. (I was assured by customer service that burn-in was covered when I purchased my previous plan). I never had to use it with my 8 series LG OLED and I'm confident I won't have to with this panel.

Bought lg 86 inch TV. Best thing ive Ever bought geek squad had it up and running in minutes

Geek squad has been extremely helpful in resolving an issue with my TV. Honestly, you don’t realize how much you need their expertise until you need it. Very happy with my experience. Highly recommend.

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Haven't needed it yet ? Insurance just incase Hopefully dont need it

Reminded us to utilize their service. Gave us notifications to maximize their services.

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

Great warranty price for such a huge tv! Great service too. Thank you Geek Squad