Customer Ratings & Reviews

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

Great guys really friendly, I will definitely recommen this store

The five year warranty is great They do what they say

Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

Haven't had to use the extended warranty yet everything works properly with the TV pictures good quality sound is very good quality easy to use and figure out no complaints yet if I do I will come back and let you know I do recommend this TV and buying the warranty just for extra piece of mind

The color on my TV started to fail so I called. Long story short they replaced the set right away.

With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

I love the 4K on this, it looks so wonderful with my PS5

I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

Very professional on every job that they do. Clean work and professional.

I always by an extended warranty. Very easy and inexpensive process

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

Great tv and protection plan ! I love my new tv Thank you again