Customer Ratings & Reviews

I purchased these plans for every product I buy from Best Buy

Got The Extra Protection Just In Case Something Happens!! To Me For Certain Items Always Worth It

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

I don't always purchase extended warranties, but felt it was necessary with this purchase of a tv and the cost. Gives me a sense of peace knowing that I am protected for 5 years.

Great Delivery. Outstanding service. Would recommend

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

I haven’t had to use it but I’m glad it’s there if I need it.

Please get this. Expect the unexpected. Our old tv had dying pixel lines and we had no protection.

great store always smiling bestbuy forever great stuff

I strongly recommend anyone purchasing electronics buying the protection plan is the way to go.

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

Haven't needed it yet, but I am glad it's there should I ever have a problem.

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.