Customer Ratings & Reviews

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

I haven't had to use the protection plan but it gives me peace of mind knowing that my very expensive TV is covered for 5 years if anything go wrong.

When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

I'm very with Greek squad when had a issue with the TV. They took care of me. I didn't have wait too long. I would highly recommend.

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

I havent needed to use it yet, but its nice to have the protection when i need it.

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

the squad were able to replace my tv without issue. the squad removed the old tv, hooked up the new tv, and connected all of the other devices. very satisfied.

It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

Havent had to use the service yet but im sure its top notch as is everything else.

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

we havent had to use this service on this product but we have used geek squad service protection on other products before and it was very good.

My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.