Customer Ratings & Reviews

Feels nice to have geek squad protection! Would recommend!

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

Great to have the extra warranty, gives you a little peace of mind knowing it's there.

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

We brought the TV home and set it up ourselves. Had no problem at all. Did not use GeekSquad but will if we have any problems.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

I love the peace of mind geek squad protection gives me !

A very careful delivery, it arrived in perfect condition.

I Always Recommend Geek Squad protection plan!!!!!!

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.