Customer Ratings & Reviews

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

Love geek squad I always get geek swap when I buy a large item from Best Buy

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

The Geek squad technician really knew his job. He helped us with getting a replacement

[Employee of bestbuy] Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

They handled my tv with care wonderful people I like it

Recommended for any purchases just for extra protection

Good economical option to protect purchase, have purchased for other electronics.

I guess is a good protection because I haven’t used yet

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

I love this plan it’s really Affordable and such an amazing price