Customer Ratings & Reviews

Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

Excellent service. Would recommend anyone to purchase!

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

This was a bit pricy, but after our Samsung TV started acting up after two years, we felt obligated to purchase. Glad this one is for five years, even if I had purchased the two year warranty for my Samsung TV, it would have not been valid.

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.

Never, problems with warranty keep up good work for customers... Thank you..Mr. Baquera

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.

It was so worth it!!! Towards the end of my plan, believe it or not, my tv went out a month before it expired and got me a new TV.

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

This is a protection for your television,receiver,so forth . It's worth the investment for what u buy. I bought 5 years of coverage .

Love their warranty on anything. We only buy from Bestbuy because of warranty and excellent Geek Squad

[Employee of bestbuy] Best warranty ever, it gives you guarantee to your product

I always get this service on tv. I call and they are always very helpful with settings on the tv and figuring out what is wrong and fix the problem.

Having a Protection plan is always a good thing when you think it might not last as long as the warranty

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

Excellet warranty service. Techs from geek squad know their stuff.

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

The Geek Squad has worked on several of my tech items over the past years and helped me extend the life of those items. Thanks Geek Squad !!!