Customer Ratings & Reviews

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

No problem what so ever great customer service came out reviewed my my 55 inch fire tv / replaced and reinstalled

The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

I always get an extended warranty. Sometimes stuff happens and you wish you got the warranty. Best Buy warranty has always been there for me and I love it

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

I was I couldn't believe the way they just changed out the TV and I was impressed

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

Even though I yet to use this protection plan, just to have it in place is very comforting just in case I have to use it.

It’s good to know that your products will always be protected by top notch professionals.

I always get Geek Squad Service on my 4K TVs. I don't always use the extended warranty but I have several times. Worth the extra money for a piece of mind.

I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

Haven’t had a chance to use yet but I’ve heard good things.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

Bought this for a smart TV, I havent had to use it but its a great thing to have in case something goes wrong.

After purchasing warrenty i was informed on what was covered and offered help at any time

Very easy to use and install hold the TV perfect thank you

I always have geek squad on all my devices. When something stops working I can turn it in for a new one.

I don't need to use yet in this case im very happy