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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 30,811 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this! Helps whenever anything brakes or gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team is knowledgeable and deliver fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get purchase fixed my computer, mounted my TV on the wall for $50 and bought the wall Mount to the house with them. Plus discounts on your warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Years Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. But good to have as a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ready to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you have warranty and its priced well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5-year plan for my open box 43" LG 4K television. always buy the additional warranty because I believe that you can never have too much protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sales and help put in my car! Thanks. Im happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with getting a GSP for 5 years. You never know when you can have an issue on your QLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting the service contracts because you never know. I haven't used it yet, but I have received discounts and great benefits. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have, electronics do break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have you never know when something is going to break a malfunctionMust have, electronics do break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEICE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PEICE OF MIND ESPECIALLY IF YOU ARE BUYING A 70 INCH PLUS. HELPFULL JUST IN CASE SOMETHING GOES WRONG. I HATE DEALING WITH MANUFACTURERS WARRANTY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warenty reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love warrenty and is need best buy is easy to apply it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to know when you buy something expensive if it breaks they got your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warranties. Have only had to contact Geek Squad a couple of times for minor things I couldn't figure out. Well worth the few dollars extra for the assurance problems will be handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2-year Standard Geek Squad Protection for my Insignia 39" Smart TV with Roku. Haven't needed to use the service yet so no 5 stars. I read reviews from others and they were pleased with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty has value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today's high tech, an extended warranty brings value in short term. If a product will have a problem, it' seems like it's within the first couple of years. Best Buy has kept it's promises in the past!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    probably best to get warranty’s especially now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

    I would recommend this to a friend