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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 30,812 reviews
  • Rated 5 out of 5 stars

    do not expect to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those purchases you make hoping you never need it. And with the quality of Samsung, I do not expect to. But it is pretty cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WHEN I WILL USE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T USED IT YET BUT SINCE NOW I COULD BELIEVE ITS GOING TO BE GOOD SERVICE AND GREAT PLAN JUST IN CASE IN EMERGENCY WITH ANY DEVICE YOU MIGHT HAVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad more like team get it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a definite must have. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never ignore getting the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have purchased this before, i wouldnt have had to purchase a new tv. Lesson learned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get it for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind if you want extended warranty. Just few times I bought something without extra warranty and I regretted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership and can bring in up to 3 computers for repairs. Sometimes i have to bring it in more than once but at least i have the service and can count on that without paying another cent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service yet, but I enjoy the peace of mind that comes from having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for my tv butbhave for my laptop over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with me on resolving my issues. Worth the price for the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality satisfied extremely more than ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality satisfied extremely more than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality satisfied extremely more than ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality satisfied extremely more than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but I'm glad i bought it! The manufacturers warranty is only 1 year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Swuad service. They exceed our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad necessary?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated paying for insurance, but couldn't walk not having that coverage to be able to walk in and drop off at BB instead of sending to the manufacturer. Hope I never need it, but peace of mind is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan. Without the installation. The plan covers everything that i could possibly expect to happen to my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the protection, very happy with the peace in mind it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties are the best value, and protection of all the major retailers. I have warranties on everything.

    I would recommend this to a friend