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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 30,840 reviews
  • Rated 5 out of 5 stars

    Worth it for PEACE OF MIND! Sometimes you utilize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv & warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to sign up for an account before I made my purchase of a brand new tv. Best Buy made that easy for me. A place where I go for all my appliances and electronic needs. They're so friendly and always quick to help. I love my Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Best Buy customer for over 20 years. They stand by what they sell and the Geek Squad is always there to help. Did not use them for my most recent purchase but would recommend them to assist in TV and surround sound installation to those that need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good extended warranty and service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my first television from Best Buy, I purchased the geek squad protection. Thankfully, I did, as my television had problems. Upon examination of the product, I was able to get a new television under the protection. Best Buy was very helpful and honored the protection purchased by me for the television. It was a positive experience. I have since bought many more different products and always purchase the geek squad protection. It is well worth the extra money to have peace of mind. They are the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm stress free knowing Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a must, if you buy somethint for a $1,000 don't you want to have some sort of coverage on it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look at my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good assistance for any concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have support and coverage for a new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is wonderful is cuality pictures and everything you need is in the screen you no need boxes or pay dish or direct tv. The sound is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv is excellent love the beautiful picture . And the Geek Squad they are amazing always answering my questions and always willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I good price for warranty and the extended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, as of this time we have not needed support by Gee Squad but expect they will provide support if we need it. TV was straight forward to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this gives protection if we need it for Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with Tv called spoke with a service tech he verifed glitch and replaced it without any hassle the warranty is well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had two Samsung flat screens die at the 4 year mark. I had the 5 year warranty on the, First time it only cost me around $100 for a replacement. This time I switched to Sony and it cost me a couple hundred over the warranty refund. So I purchased the the 5 yr warranty on the Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable prices for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB is asking me to review something I've not needed to use yet. Yes, I purchased this for my TV but I can't give an informed review since I have no experience other than buying the plan which was painless and reasonable

    I would recommend this to a friend