Customer Ratings & Reviews

Worth every penny, when repair is not achievable, replacement is quick and easy. Purchase the 5 year plan, items replaced, home theater receiver, 55 inch tv and cd player all in the 5th year

My husband mounted de rack and TV in the lining room. Love it

I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

Best insurance ever, this is a great investment...

Its a peace of mind in a house full of elect tonics. Much apprecieated.

Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!

Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

If you're getting something expensive, grab this and save yourself some money and headache in the long run. Remember these appliances arent made to last forever.

About 15 months after purchasing my 65 inch Hisense TV it developed a problem. Periodically, I would have to unplug the TV and then plug it back in in order to get it to turn on. The Geek Squad was unable to secure the parts necessary to correct this problem, so they delivered and installed a new TV. I was very pleased with this outcome and the prompt service.

ULTIMATE MUST! This coverage is so worth it please make sure to get it!!

The agents are understanding an patient an does excellent work

T. Works great connection to all my systems sounds a little low

I bought this to protect my OLED TV. Best Buy has the only warranty that protects against burn-in, which is the greatest problem with OLED TVs. This will give me piece of mind. Although, I would like to give this five stars just for the potential coverage, I will not know how good the coverage is until I need it. The coverage was expensive, so I can only give it four stars for now.

Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

terrific to add security if something breaks down and hoping it never needs to be used

Excellent service and response when needed. Replaced a TV that quit working.

You hope you never have to use this protection because that means that something went wrong with your purchase. But if something dies go wrong it’s worth the price. The only downside it’s it’s dependent on availability. Meaning mu phone cracked and needed to be replaced. They were quick to write up giving me another one but they didn’t have it in stock. So, I had to go to another store to find it. Besides that it’s amazing.

Best Buy services is above par and I highly recommend purchasing their warranty