Customer Ratings & Reviews

I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

Awesome job! I recommend this service to anyone who is not as tech savvy!

I loved it, it’s one of the best stores I have had smooth purchases

Great plan that takes the worry out of the little things

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

I am not tech minded much at all, so when I encounter a issue or problem in the tech field, my go to people are the Geek Squad. They are fantastic and I'd be lost if I didn't have them to reach out too when I have difficulties or questions. Best investment I have every made.

I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

I bought the 5 year protection as a piece of mind after my last tv had issues right after the factory warranty expired.

Seemed like an excellent offer to protect and investment like this TV.

I needed them to connect our new tv to our sound system. They were quite knowledgeable, very effective and great to work with.

Tv is a great replacement for our old one that broke. best buy protection makes us feel alot better about the purchase.

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

Geek Squad is fantastic very organized and pretty professional at what needs to get ✅

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

I always try to get a protection plan when i buy more expensive items.

I feel that the geek squad is better than any warranty. Just contact them and your issue is handled quickly.