Customer Ratings & Reviews

I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

Great job and excellent customer service as always you can trust them

I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

I have purchased the Geek Squad protection with every tv I've ever purchased from Best Buy. Thank God I have never had to use it. Just knowing that they will be there to help me is a comforting. You insure everything else. Might as well add protection to 1000+ investment.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

2-Year Standard Geek Squad Protection Always reliable

I don't ever regret the extra protection! i bought a plasma a few years back and the screen went out 3months b4 the warranty was up (Bummer) the TV was $849 new and Geek squad came out and put a new screen in and cost almost $1200 to repair "Don't forget the Warranty"

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

It is worth just having a peace of mind that any issues will be taken care of with their expertise.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

If anyone is purchasing any electronic device, you must buy the extra warranty. Products are not made like they use to be. After having a tv for 4 years and it is completely dead now, I wish I would have bought the 5 year plan. Dont be like me, make sure you are covered.

A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

Don't know haven't had to use it. Thats a good thing

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas