Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 30,818 reviews
  • Rated 5 out of 5 stars

    Don’t miss out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced our television because of this purchase. Outstanding and grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy my expensive electronics from Best Buy solely because of the protection plans. Never had a problem using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I recommend very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Needed Addition!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes these additions are inevitable. It could cause an additional expenses but when you look at the eventual benefit, it is worth it at long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just in case of an emergency, if an accident happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents work fast and quick to resolve any problems. Will recommend this plan to everyone to be safe for any breakdowns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This add on a must purchase just in case of your appliance breaks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection plan it’s the best knowing it’s Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently got a TV from Best Buy and signed up for the warranty. I hope I don't use it any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this alongside my Sony A80J OLED TV helped to quell my concerns about Burn-in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this alongside my Sony A80J OLED TV helped to quell my concerns about Burn-in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new tv on black Friday and got a 5 year protection plan with it for only $60. It's hard to pass up a protection plan that breaks done to a $1 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Service Before and it really helps a lot. That’s why I always purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Unfortunately I am already having to use it 8 months after making the initial purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV with no issues. They were very courteous and professional. I was very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Pictures Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is the easiest TV to set up simply plug and play. The picture quality is excellent. The on screen guide walks you through the setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed great products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in store and at home They set up great and very knowledgeable and pleasant to serve you needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been good about standing behind their warranties, so it was an easy choice to purchase this protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and protection for everything that I buy. Recommend this highly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Best Buy 5-year Warranty for our 55" Sony TV as an insurance policy. Although the warranty document doesn't state this fact, the warranty begins the day you purchase it.... much easier than dealing with Sony.

    I would recommend this to a friend