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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 30,554 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad protection before and never has an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for High Value Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and prtoection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection plan along with a tablet I bought. The tablet unfortunately does not get as good of a rating as the protection, and thanks to the protection plan and Geek Squad the issues with the tablet have been fixed (more than once). Geek Squad always helpful and friendly. Have used them for other products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this for previous items and it is a must for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy from and great tv good graphics really pleased will be back forsure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always A must have with your Electronics purchase Best Buy has the Best GEEK SQUAD Technicians around if u ever have any troubles make sure u buy the 5 Yr proection a must have that way anything goes wrong your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with there service very friendly and helpful best customer service I’ve ever had they really know how to keep there customers happy. Just wish there warranty prices was a little cheaper $500 for 5 year warranty for my oled c9 I think it’s a little steep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great easy to yse but nothing wrobg with my product so i didnt have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in protection for oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes burn in protection, 5 years is great for early oled tech that still have a small risk of burn in. I’ll be fully utilizing this if any burn in or dead pixels arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good price for the 5 years , just need to make sure you know what it covers, very good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has the best service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some people believe that if you buy warranty that something will go wrong with a product buy in the long run its woth every penney because lets say you buy a tv and add warrantty for $100 more for 5 years and if anything is wrong with the tv they will basically give you a free tv because to repair it cost more money for them

    I would recommend this to a friend