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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 30,554 reviews
  • Rated 5 out of 5 stars

    Geek Squad took great care of us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HVA service take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it home easy out of the box and all that was to assemble was the feet on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty I've purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Best Buy Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary to own to avoid any charges feel confident with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me the 5 year warranty and it’s all worth it it covers the tv that I purchased for repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    terrible setup, hopefully the benefits are worth i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan because you never know when you might need to replace whatever you bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works OK for the Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Only Protection To Cover OLED Burn In!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection program you can buy for your new OLED.. burn in protection offers incredible peace of mind when using your new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with virus scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy representative was great he was a great help on helping me decide on my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sold the display model Samsung tv and it was about 2 years old already. My salesman recommended the coverage just in case and I felt it was a wise choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with 2 items i bought and both times was excellent

    I would recommend this to a friend