Customer Ratings & Reviews

Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

Don’t risk it. When you buy a TV most of us expect to have them for multiple years because it’s an investment. Get the warranty and protect yourself for the future of your TV especially if you’re buying OLED because it covers Burn In.

They def took great care of our items when delivering and mounting!

I purchased these plans for every product I buy from Best Buy

Great guys really friendly, I will definitely recommen this store

I purchased the insurance when i Purchased my daughter tv. Her tv inexplicably got a very thin green line on the screen. I called geek squad and set an appointment to take in the tv. They gave us a new. Painless and quick exchange.

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

I haven’t had to use it but I’m glad it’s there if I need it.

You gotta have protection for your products. I understand we have the warranty from Lg tv but, you can never be too safe now a days. That’s the reason I bought the extended protection plan through Best Buy and it’s well worth it

I believe the protection plan is a must have for expensive tech that you plan on keeping for years to come. In the past, I had to make claims a few times on my products and the geek squad always corrected the issue.

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

This Geek Squad service warranty is great. I do not regret it.

Great warranty feature when something is not your fault. The only thing that does not cover is if its your fault such as dropping something or breaking it on purpose, but sure is helpful with laptops to avoid internal system breaks.

The agents quickly and efficiently installed my new TV. Very professional and explained how everything worked. Setup universal remote and ensured everything worked correctly.

Great service. Very professional and knowledgeable

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

Always add protection with quality thease days to prevent problems

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.