Customer Ratings & Reviews

Great service didn’t take long at all to get the extended warranty really helpful

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

Went in for a phone repair . Checked in hassle free and returned within 2 hours to pick it back up. Staff is very friendly and knows what they are doing . I would recommend geek squad service to anyone.

Great picture,great sound i couldn't be happier with it.

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

Insurance for your Best Buy purchased TV. Spending hundreds or thousands on a tv, you’ll want this on the outside chance of that power surge, lighting strike or product failure.

I have used the Geek Squad twice now and have had a great experience both times. The first was for a tv the other was home computer. They are very professional and patient. They answered all my question.

Never buy a product from Best Buy without a protection plan! Well worth every cent!

Happy for the product and very satisfied to buy it

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

Bought the warranty coverage, glad to do so. Gives me a peace of mind!

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

seemed like a great deal to extend the warranty. Haven't needed to use it yet.

I always purchase Geek Squad. They have come in handy many times.