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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30626 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 30,626 reviews
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need a warranty of TVs, it just how it is now electronics do not last long. Geek squad takes care of things and makes sure the TV is running when it is back in your hands if it is not they usually replace it or find something similar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Fire TV Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem what so ever great customer service came out reviewed my my 55 inch fire tv / replaced and reinstalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so nice… process is always smooth and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for a protection plan for your television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thankfully haven't needed to use this service yet, but the peace of mind is worth a lot more than the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to use this for my TV. But it’s great for all other devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED 65 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Screen is paper thin, which is scary, so you have to be extra careful when you move it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice and simple smart tv, mounted the tv and enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got me covered on any possible thing that could go wrong, nothing went wrong, but I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing. The warranty is well worth the cost. They have came out and evaluated and determined our last TV was to be replaced at full original cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $350 purchase price of the TV brought the geek squad protection program down to $50 for five years good value in peace of mind

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! That's awesome to hear! It definitely is great to cover your investment just in case something goes wrong. If you need any help or have questions, please let us know.

  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly, they took my complaint and suggested resolve for my problem TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty out their

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the opportunity to buy a bigger 4K at HH Gregg for less, but their extended warranty seemed sketchy. It was also $150 more for their warranty. The TV was less but with the extended warranty, it was a higher total cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small price for peace of mind in the future. Smart choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular services. Always on point. Excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended for your electronics. Its really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.

    I would recommend this to a friend