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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 30,632 reviews
  • Rated 5 out of 5 stars

    Great service for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a bad Samsung unit - no problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the price. Hopefully I will never need to use the warranty. It is a great feeling to know I'll be covered if anything does happen to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick to get the tv replaced. They are really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy honors their warranties!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for Best Buy honoring our 5 year Warranty on a tv we purchased. Finally a company that actually stands behind what they sell!!! We will definitely buy here again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if something happens to my TV I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It has saved me twice! No hassles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance hope I never have to use it gives your piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team were very knowledgeable and helpful when I needed help with my MacBook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patsy t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this deal. Purchase it for my oldest daughter. N she couldn't be more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not one to give long or short reviews so I'm goona keep this short an nice to have to warrenty is a must because if it doesnt work or etc they replace it with s new one its money you will ssve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a tv with this warranty, you stay in calm. Geek Squad team response very responsible and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy and simple to setup. Picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing movies drama..enjoyable moment.i am very happy to all see this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and very affordable. Extra protection is better than no protection i know because i have used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound easy manage. ……………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never use there service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use the Geek Squad service so I'm not sure what to expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the customer service that the geek squad offers. Sometimes it takes a little bit of time of waiting but other than that really good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I'm buying, whether i's a mouse or a television, I always get the geek squad protection plan. Every time I've needed to use it the team is helpful and friendly and ready to solve my problem. 10/10

    I would recommend this to a friend