Customer Ratings & Reviews

Great service all the time. Whether you are in the store or have questions on the phone!

Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

The Geek Squad is the best! They are always helpful when I have a problem. I wouldn’t buy a product without getting their protection plan.

Don't think I'll need it but bought it anyways just in case

After killing an 11 day old computer with a coffee spill I wouldn’t be without it. Then there was a particularly frigid day without gloves and as I was on my way to see my GEEKS my freezing fingers dropped my computer on the corner and cracked it. They put a new ‘skin’ on it. I’m sure I’ll make use of my protection on my new computer too. I seem to have karma with electronics.

So far after 2 + months there has been no need for Geek Squad service.

I bought a new 65" 4K UHD tv and added the 5-year geek squad protection. You never know when your cat might decide to jump behind the tv, get tangled in your premium HDMI cables, and decide to just dash out and knock it all down, ruining your evening television watching. Best to be safe, get the protection! Also, get rewards points for writing this review. I hope you enjoyed.

Guys helped me bring it in and offered to mount but I already had a guy for that. TV is awsome

Purchased this warranty with my son's 43 inch Insignia tv. His tv went out within a year of purchase, and after I contacted customer service to let them know they did honor my warranty but let me know since I was getting a new item I would have to repurchase the warranty.

Like the added coverage just in case something happens at a low cost

Having the Geek Squad available makes things very convenient. Seniors especially would benefit by having Geek Squad Service because if you have challenges you can get help instead of being frustrated. Get the Squad!

good tv. ideal for games. very powerful sound. I like that it is updated frequently. If you like to watch movies in the evenings in a dark room, then this TV will give a good result. in a bright room, the image will be dark. I advise you to buy if there is a discount on the TV, you will not regret the money.

It's a must buy when I purchase an item with a high price. If anything goes wrong best buy will either fix the item or replace it with a similar item. So I always make sure I buy the extra protection. It saves me from frustration.

Love having the protection on my products in case something happens, because you never know, it's better to buy it than not need it, than to not buy it and need it, especially since the plan is cheaper than having to buy another product! And Geek squad is always so helpful and know what they're doing.

I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

For my birthday, I bought myself a whole home theater system. For the product, I was buying, this was just extra insurance, incase. They also installed everything, which was great. The installation was done professionally.

The agents were great! Great customer service, answered all my questions!

The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

This is exactly what's needed to have peace of mind for all of your purchases.