Customer Ratings & Reviews

The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

Good picture and lots of new things to do on it with internet. The sound is good but it seems to turn up on its on it could be the stations lol but it does have a louder volume then any other TV we have own in quite some time.

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Good television great vivid picture. Some occassional light flashes.

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

I do highly recommend to get this service for your product

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

Protection plan looks good compare to their competitors

Great to use especially when tv whent down. They were really easy to reach

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

love the peace of mind knowing that Geek Squad has my back

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

have not used this yet as the tv is new! Not familiar with their service team.