Customer Ratings & Reviews

Piece of mind is worth a lot can’t go wrong with protection for your money

Great service to have for any of your electronic purchases!

I don’t believe there is nothing out there that the geek squad can not fix

I trust if ever needed this will be of tremendous value. Glad I purchased.

Such good item thank you best buy for so nice item thank you thank you ...m

I honestly haven't use this, I didn't even knew I had this.

Good to see that this TV has a two year warranty on this expensive item.

Very nice job and good services.i will recommend to my friends.

I like having the 5 year plan because it gives me piece of mind that my purchase will be replaced for any issues

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Easy to set up tv and I feel comfortable for the next 5 years

Can never go wrong with geek squad protection on your TV.

Great product will definitely recommend buying this product from Beat Buy!

Great product will definitely recommend buying this product from Beat Buy!

The two year Geek Squad Protection plan is one of the best in the industry.

Always need the Geek Squad service for my television.

Love that I can schedule for them to come fix adjustment mount tvs on if you have a 42’ or bugger

Thought it'd be a good idea to have an extended service agreement on the TV since it's such a beautiful TV

Had this for computers & satisfied. Now have it on new TV, so far not impressed with installation & connection of soundbar, etc.

Good value, hope I don't have to use it but with the TV being outside on the Lanai, in the Florida heat, I might have to.