Customer Ratings & Reviews

Great protection plan, can count on Bestbuy to have my back with my electronics

Has always been a useful purchase in case any I goes wrong.

Has always been a useful purchase in case any I goes wrong.

It’s a great service they helped me with my lap top and got it fix and ready fast. I think it’s worth to pay a little extra to have this kind of service available.

They delivered the TV set it up. They were very knowledgeable and showed me how everything worked on the television and remote

Always good to have protection for your purchases especially tv

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

Much needed to feel safe and secure. Great protection plan.

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

The agent talk us through the process of working are tvs. He made it super easy. It was on in minutes. I recommend getting this protection.

They did a good job all the way through the job. Thanks

Geek Squad warranty came through AGAIN! tv was replaced. remounted and set up for us. Techs are outstanding! Everything was great!

Easy to understand, good communication. Was given clear, concise answers to all questions

Very nice service family and friends. Go there and take a service.

Best thing to purchase at Bestbuy, you will never be disappointed.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

So far so good. Haven't had to use it, so perfect so far.

I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....