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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 30,822 reviews
  • Rated 5 out of 5 stars

    Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty for my 50” LG TV and registered it on line. I doubt I will have to use it but it is a good feeling to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by skilled people. They were super courteous and clean too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does not disappoint! Know that I have this protection for me new TV gives me peace of mind on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vought this for when my faughters gaming laptop tore up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way on how to use protection to help solve any issues might have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for the positive feedback. I'm the same way and buy protection plans for all my products. Hopefully we don't need to use them but it's great to have the peace of mind. If you have any questions on the plan or anything else, please feel free to reach out either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and the sound is very good. And very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv lifeline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is better then others in my opinion can't go wrong with the coverage they offer a little pricy sometimes but worth it in the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I Don't Need It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had tyo use this but sure it will pay for itself if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Out better yet sign up for the Geek squad Beta program or TTS whichever is available from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as usual. Always good care by Best Buy's Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is by far one of the best in its category. It gives little to no issues and ensures a great user experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been coming to best buy for guaranteed service for over a decade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use this service, but if I do I know I'll be happy from what I've read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it was easy to purchase...and I did so for my Vizio TV because you never know with a budget TV...so for the price, I figured why not!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and good product the department had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must buy for whenever you're purchasing something that's expensive from Best buy If your item breaks they will give cash via gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always so happy to be able to go into see the geek squad or call them on the telephone for help. They have successfully resolved many issues over the years. Glad to have them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

    I would recommend this to a friend