Customer Ratings & Reviews

I love the protection plan because it makes me feel at ease. I know I'm protected if something were to happen.

Love the warranty form bestbuy, always taking care of whatever happens to your products without hesitation!!!.

They deliver and install (except hook up gas) and come out to you to repair

I have never had any issue with a Samsung TV, but with high tech electronics it’s better to be safe than sorry.

Did not need to use it because the product is working, but I have used geek squad for other things and am satisfied

Get it, get it, get it, get it, get it, get it, get it

I think this protection is a good service to have on your electronics. You never know when something will break.

It is good to know the tv is covered for 5 years at a very cheap price. Geek Squad warrantee is a lot better than having to mail in tv for repair..

We bought this protection plan for peace of mind. Hope we don`t ever need it but if we do, we have it.

I always get Best Buy protection plan because they take care of u and always treat u right!!! With no problem or headaches

Haven’t had to use just yet and hopefully I never do but I got just in case

No matter what if I’m buying something electronic I always pay extra for the warranty services

Geek squad protection helped me buy my knew tv when the old one went caput.

They always try to send you to the manufacturer even when you tell them they alredy said they wont help

This is a great service! Love the convenience and security of having Geek squad if anything happens to a device!

I like knowing that if anything goes wrong. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

This was something I needed incase something happens to my tv glad I decided to do the 5years

Great to have around, give me peace of mind with every purchase.

Great Geek squad protection. Haven’t had to use it but good to know I have it.

They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.