Customer Ratings & Reviews

Had a quick question about setup and they got me the help i needed!

The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

A great value! I've already used the service and it paid for itself!

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone

haven't had to use it but have close friends that have thats why i purchased based on there experiences

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

Hopefully I'll never have to use this 2-year protection on my TV, but in the event that I do I sure hope Best Buy will come through with a replacement.

The additional insurance is always good to protect your purchase specially, if it’s a large one

I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!