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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 771 Showing 15,401-15,420 of 30,423 reviews
  • Rated 5 out of 5 stars

    Nice Insurance to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insurance is a no brainer. Just buy it and no worries regarding your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase the Protection plan. The "Geek Squad" protection is the one I prefer. Knowledgeable staff, prompt service. Great people to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet. Just purchased my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 years additional guarantee in case I have to use it. The price is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worht the Value . I hope this never goes away . One of the only reasons I shop at Best BUY .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a purchased several years ago. I did not take the protection. It was probably suggested. I learned my lesson! Glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it with my Samsung TV, haven't had to use it yet, but got it for those just in case moments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the least hassle I've had ever with a warranty service. I opted for store credit when my TV went bad, arrived 2 days latter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty gives me peace of mind, and Geek Squad is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Great customer service. Will always buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came out to the house with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house with no problem Repair the hard drive cleaned up the mess and left out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad I have this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great for all the things they can do with computers. They replaced a hard drive and moved my documents from a dead computer to my new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want it to be protected you need this for your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it and not need it than vice versa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say it enough. Don't buy anything without the geek squad protection. It is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quick service, and totally worth it on sensitive products like tv’s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always good have a Friend squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have needed their help in many of products, especially living with kids.. you cant rely on electronics but GEEK SQUAD IS ALWAYS RELIABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek service is the best service! Always there when we need them and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition warranty for TV and has 5 years before warrant is over is great length for warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection plan!!! I definitely recommend you buy a protection plan on any electronics!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I normally buy the warranty if its not expensive and i really loved the price

    I would recommend this to a friend