Customer Ratings & Reviews

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.

I like that this is available because anything happens to the item and right away they are available to fix it

used but in very good shape love it just like new thank you

Efficient and great services tv was great buy , we will continue to buy

I have not used this for my purchase recently, thoigh i will say my previous experiences with Geek Squad was useful to me.

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

Always a needed purchase. Just in case. I love the Geek Squad!

I always buy the geek skquad protection just in case anything malfunctions . I have 2 items get replaced for what i paid for the product

I bought this protection plan for my new 32" TCL Roku tv. It was quite affordable and gives me peace of mind. I have never had to use a bestbuy protection plan in the past, even though I have purchased them before. I'm just glad they offer them.

Probably the best protection plan out here. Every chance I get I try to get one. Best plan I seen so far , I think if you are buying anything at Best Buy you have to get the plan

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

The agent was knowledgeable and very polite. Wasted no time figuring out my issues. I suggest purchasing the 5 year warranty on all larger TVs. It worked well for me.

I never had any issues with them, very kind and very understandable

I liked the TV in the beginning loved I had all the apps that my kids could use to watch shows but not the Volume no longer works, and I am hoping it is just a minor issue and the sound will come on.

Geek Squad always providing great and excellent services.

It is well worth the money you pay for it . They where very fast responding to us when we called them to report a issue with our tv. Thanks

hope i dont need to use it ...but if i do im sure geek squad will come through

Quick service. Great Product and price. I love LG ...the TV was easy to set up and the sound and picture are great.

[Employee of bestbuy] Great quality on this tv for a good price. Good size if going with 55”.

I’m elderly and not good with computers so it absolutely pays me to have help,ALOT. The Geeksquad is available anytime, their nice, patient, understanding and very helpful. They make sure all my needs are taken care of and I don’t need anything else before they hang up. Thank you Geeksquad! Couldn’t do it without you