Customer Ratings & Reviews

There is no other store that provides the same protection as Geek Squad. I get it on everything I buy! They make it so simple, and if I ever have a problem, I feel safe. I have had to replace 2 different items in the past year. With other stores, i feel like I am being interrogated. Not at Best Buy. Here's the problem, here's the replacement. Done!

It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

Electronics tend to fail at times. That's why the Geek Squad Protection is necessary when buying a new device. Great service at a great price.

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

I wanted to send it abroad. On Q&A section Westinghouse confirm that it can run on 220v (Picture attached). I pull the data sheet from Westinghouse website, and it says Power Source AC 100V-240V (Picture attached). On the TV itself it is mentioned 120v (Picture Attached). I called Westinghouse, and they conflict their own information on data sheet and Q&A that it cannot run on 220v. What is true Westinghouse?

Unfortunately, I have taken advantage of these TV Warranties several times, even to the point that I received 2 NEW / REPLACEMENT TVs and would have been out a lot of money for the replacements and work if I had NOT PURCHASED these warranties! The up front price may seem high at the time but most likely would be less that the first service call!

I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

Oled is amazing! Owned for months and I don’t think I could go back to any other panel type. Great for all content, especially gaming!

Fabulous and highly known about anything electronic these guys are great

The delivery guy was nice, professional and carried the TV with care.

Definitely a must for big purchases for the peace of mind

I purchased a 40" Sony with extended warranty. At about month 14, std warranty ended at month 12, I suffered a lightning strike that took out my TV. I brought it in to Best Buy, they shipped it off for analysis and they gave me a full credit. I used that credit plus some cash to purchase a new Sony 65" XBR 4k TV. Awesome pic.

It’s worth it for the price. You will need to get the geek squad in case something happens to the TV or anything that you buy so it’s worth it.

Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

The service was excellent experience technician did a great job on time great customer service

Amazingly good! I had a situation with my TV and they just fix it in a minute

When I bought a new 55" TV I got this 5 year protection plan because it was offered at a good price (and included delivery and setup) and because my 2011 TV (same price range TV) went out after only 4 years..and on which I did not have a protection plan. So far I have not had to use my protection plan but better to be safe than sorry.

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

It’s great knowing that your covered. The 5 years is a lot of coverage.