Customer Ratings & Reviews

I had problems with 2 items i bought and both times was excellent

Arrived on site at the appointment time very professional and pleasant to work with

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

I don't have a review for this one, hope I never need The geek squad

Excellent service from the cashier on that day there

5 years protection, nce to work with, good customer support.

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

Got The Extra Protection Just In Case Something Happens!! To Me For Certain Items Always Worth It

Amazing service, very attentive and great with answering any question I had. Thank you

Great TV for gaming and watching sports and movies.

The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.