Customer Ratings & Reviews

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

Very nice TV for my family. Really serves the purposes we need it for.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

Decision to jump in such a great deal was the best choice, great deals everyday.

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

Excellent service! I fully recommend their service! I'm very happy!

When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

This TV is great! I got it after a lightning storm roasted my son's old TV. I saw this online, it was already on sale, and getting it for around $100 bucks sweetened the deal. This is a good quality TV. I wish I had gotten two of them! I would absolutely recommend this brand

This feature adds a little extra peace of mind. I would definitely recommend.

It's always nice to know that Best Buy's in house protection service is both convenient and reliable in case anything you buy there is defective under their extended warranty. Friendly service and very easy to use.

we puchased this for any repairs..we were emailed all the details and hope we dont need to use it but happy to know its there..lil bit on pricey end but if anything were to happen i expect the tv to be fully covered

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics