Customer Ratings & Reviews

Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

Greek squad service is awesome if we have any problem in products, they handle very nicely. Thank you.

You can never go wrong with a product like this this is my second one and I have no complaints

Good customer service. Came in and switched out tvs in and out answered all my questions

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

Everything was great thanks for your service!!!!!!!

After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

Haven't had any reason to contact them yet but it's nice to know im fully covered

I always get tgis with every major purchase. You never know when you will need this.

5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it

The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

Good offer got this as pack with TCL tv, it was very good.

love that we got this with our TV! Great if we need it and good customer service!

Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.