Customer Ratings & Reviews

When you buy a large ticket item for your new home its always good to protect your purchase

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

Definitely would recommend to anybody who buys any tv. It will save money in the long room

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

I have not use the insurance and hopefully I want have to use it

If you're getting expensive electronics, buy the extended warranty. Geek Squad has some of the best coverage of any retailer.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

I have used the warranty and the replacement was quick and easy.

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

The two year plan was priced at a good rate. I feel this was a great buy.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

They were very helpful. Figured out the problem quickly and returned for a new tv.

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

Great service and professional setup ! On time for scheduled appointment.