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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 521 Showing 10,401-10,420 of 30,845 reviews
  • Rated 5 out of 5 stars

    Love my returns! never had an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had an issue with any returns at this store the kids at the geek counter and service are amazing and I love them! they smile and do everything they can to make me happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick and on time, did what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I make a large purchase I always get the 5-year Geek Squad protection plan. It has come in handy a few times and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Geek Squad when things I bought and things stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, especially when you have tv’s or anything you want to protect just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent price for 5 years on a budget tv that has some reviews about quality issues. TBD if it is needed in 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad yet, however I know they will be there when I need them. I have in home coverage for 5 years at a great price I don't have to worry about any issues with my T V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t afford “not” to get this protection plan. I would never make a large dollar purchase amount without it. It’s always worked for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift from my son. I love the security of Geek Squad coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection, Always Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection, Extra Guarentee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to reach. Very helpful. Problems quickly solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just for the points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as an insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Paul the sale man was very kind and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy workers And great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have great customer service making every thing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very beneficial. I have always purchased them and it well worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent service for all products without it we would have to send it directly to the consumer and it will take them a long while for it to be fixed... Thanks Geek Squad.

    I would recommend this to a friend