Customer Ratings & Reviews

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

I am glad to know that i have geek sqaud support for my new product!

I've renewed my membership for years now. The squad resolves issues immediately and keeps my devices performing at their best.

I like the feeling knowing my TV is covered for an extended period. If I never need it, even better.

I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

Having the Geek Squad protection plan option is wonderful!!! A fabulous price also!!! Definitely worth adding on to any purchase!!!!!

I like is a easy thing to install and helpful thank you guys like always for you assistance and time for le me enjoy Best Buy best store

Decided to purchase the additional 2 year protection plan from the Geek Squad after reading reviews. Hope to never need their assistance, but do have that peace of mind now.

Went in the store to have the geek squad install updates on the computer we purchased. Was able to leave computer at store and run errands. Once was completed received a call to pick it up.

The salesperson was excellent! Great knowledge of the TV. Highly recommend the Hamburg Lexington location. The staff will take care of you!

Very happy with the condition of my open box purchase

bought the warranty cause my brother sony bravia went out on him in a month and a half good thing he bought warranty just to cover his behind or he would be out a lot of money

I was able to set the tv up on my own but I did call and ask a few questions over the phone and got the help I needed and was watching tv I no time

Excellent picture and the sound is very good. And very easy to set up.

The agents answered my questions are directed to a separate person for more or additional help. They have helped me with my computer, and printer.

Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

Always want to get your protection plans from Best Buy when you buy a product and it’s no hassle return or getting it fixed or replaced

Geek squad had always been reliable and professional

I an very pleased with the entire experience! Always great kind service and pretty fast:)