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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1008 Showing 20,141-20,160 of 30,818 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always in the best mood of helping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service- TV mount/ install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, on time and great service! Would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans. It gives me ease of mind for my more expensive product purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection is the best thing and it is reasonable for the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them they are there to help and can take care of anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV myself. The product t works well. Great product & service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service.. Very smart people who have been working on the market...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great protection plan . Best coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received protection because I bought a new TV for my playstation 5. I wanted to be sure it was in working order for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gives peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is for my mother and if anything goes wrong I know that Best Buy will take care of it with no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong by using Geek Squad. They go the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the Geek Squad to take care os service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know I can count on Geek Squad to handle of 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and friendly we love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great customer service with geek squad would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always there when u need it such a reasurring feeling to know your covered if any bad luck strolls around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at it's finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started not to ad GSP, then I changed my mind. working for Geek Squad I've seen a lot of crazy things happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get protection for you devices keeps your stuff safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my 60" Samsung smart tv with my NEW 65" Samsung smart 4k tv. Great price for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security for the unexpected. My TV wasn't cheap, so knowing is covered makes paying the bill easier......lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gateway Springfield BEST BUY is USELESS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

    No, I would not recommend this to a friend