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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1098 Showing 21,941-21,960 of 30,824 reviews
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a plan to protect your investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally purchase an extended warranty on a majority of things to be safe and it doesn't hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for the price. I always purchase Best Buy's protection plan. Good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My Geek Squad Services the best protection i have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have this plan, better to be safe than sorry when purchasing an expensive item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definetly worth the money would recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Geek Squad for any product you buy .... perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used my coverage but I have never had an issue with best buy fixing or replacing anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team ready to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup support put in place, but do not expect any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres nothing like having piece of mind on something you just bought. Thats what this provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service friendly support staf and knowledgeable technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tvs are so expensive. Protect your tv and your hard earned money . Be save and not sorry later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never now when you'll need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last few times I've purchased a TV without the 2 yr plan my TV's went out. And with the plan the fixed it with no problems. I'll always get it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipped fast. Perfect size. Would definitely ord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped fast. Perfect size. Would definitely order again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed my tv on wall and ensure that everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are friendly, knowledgeable & professional. They always take time to explain..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan beats any thats out there way better than walmart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mimi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using geek squad, they always come thru when needed them

    I would recommend this to a friend