Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 30,828 reviews
  • Rated 5 out of 5 stars

    Buy up..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but this with everyone of our electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but glad I got it to protect my $1k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very friendly and helpful. We would not think of skipping this assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad number 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have for any electronics bought from the store. Covers just about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranty’s from Best Buy because it gives me a peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get the extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service. It usually works to your advantage. “Always get the extended warranty”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a warranty to ensure the longevity of my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended if you don't want your stuff dying quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately the products I purchased are good enough that I have not had to call for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I am not tech savvy I will be using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what better than added protection... geek squad protection!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things do break an it costs money to fix it unless you purchase a Extended Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty covers everything that we need ... we don’t have to worry about our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would anyone not get guaranteed backing from geek squad?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must with kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must if you have children. A solid recommendation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great help when you don’t know what you’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Geek Squad Protection on TV/Sound Bar/

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Service. Ordered the 2 year protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv will not turn on or off with the remote. As I had purchased a 5 year extended warranty I called the geek squad. After 6 weeks of repeatedly calling them I have been told no one is going to come out to service it as I live 50 miles from their store and that they advise me to contact the manufacturer direct. Not what they told me when they sold me the extended warranty! Anyway that warranty is expired. I have talked to no less than 5 different people with the same result. They took my money and refuse to service my product! If you live in a rural area do not purchase a warranty from Best Buy! Absolutely NO CUSTOMER SERVICE!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOod to have, this has been a lifesaver for me a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it twice. Excellent service. Im glad I purchased it.

    I would recommend this to a friend