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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30837 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1202 Showing 24,021-24,040 of 30,837 reviews
  • Rated 5 out of 5 stars

    Definitely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you don't want any issues with replacements and or repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it but looks it should eliminate worry for the expected life of the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a protection plan will give you that piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by everyone! Geek Squad is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case there are issues with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case. Hope to never use it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me pick the best one !!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I usually purchase insurance on my products. It always works out for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Options for Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The All-In-One protection plan is a rip off on cost and limits one choices. There are no ala cartes options. If you purchase a protection plan it must come with their Web Root anti-virus, even if you already have an existing one; which increases the cost of the plan. That's not cool.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mark. Thank you for reaching out about this. We appreciate the feedback and insight with the Geek Squad Protection. At least at this time, you have the choice of either getting protection for the hardware or software - or both. The software support side does come with Webroot and the hardware does not. It just kind of depends on what you're looking to protect. I hope this makes sense. Please let us know if you have any further questions or concerns that we can help out with.

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about having protection for your TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that we can have protection our devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Service at the Avenues Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer service at Town Center store. Had to go to the Avenues store. They issued full price credit for my faulty Insignia TV, and the store gave me a fantastic deal on a Hisense. With a new 5 year warranty on the Hisense, my net cost was only about $30!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need,but will pay for itself if we need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is very useful for repairs/replacements. Well worth the price of coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. You know where your product is every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is mandatory when purchasing products that cost hundreds or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know that im covered for 2 years if anything happens to my t.v

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’re going to need assistance...best to be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RATE FIVE STAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL OUTSTANDING ESPECIALLY SINCE BIG FAN OF QUALITY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind to know that your expensive TV is covered for 5 years

    I would recommend this to a friend