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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1227 Showing 24,521-24,540 of 30,840 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need to use the warranty but it feels good to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but hopefully it helps if I ever do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the service from geek squad,they always come over and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best but warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy warranty they offer get warranty and they always give get service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always buy extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but extra protection, it's worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good? Don't think I ever utilized the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the 5-Year Standard Geek Squad Protection will be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesom job of getting every thing set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time I get the attitude but this service man was great

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. I'm sorry to hear about some of the previous interactions you've had. We're happy to hear that you had a great recent experience. Please let us know if you have anything we can help out with or any questions to answer.

  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's chrome book and I'm glad I did because she needs service asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It gets rid of me having to use adapters to stream my shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came out to the house as soon as they could and it was a fast installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haven't used jet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not used this service but paid for it just in case i need it in the future

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but read the Terms & Conditions for TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection looks great, however, you want to make sure you are reading the terms and conditions. They WILL NOT offer any assistance in TV screens that are cracked/damaged, even if it is damaged upon purchase in-box. Aside from that, all has been well with the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is worth it when buying something expensive..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful extra when you purchase tv try stand behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is hugely recommended. They fix my problems fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it along with my television. Best to have it rather than not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the security of Geek Squad Protection... lives up to its reputation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my tv love love this protection

    I would recommend this to a friend