Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30845 reviews
(30,845 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection plan, always on point and best price
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price for protection plan that will good for down the road
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The magenta ountednup my tv and connected it to all my devices
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but I hear they are helpful.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been buying coverage for all my expensive products I by for Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Years of Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea to offer this. I've got peace of mind for my purchase!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the extra piece of mind for my devices.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Absolutely terrible experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Think yall slick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope this warranty wasn't a waste of money, smh.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
2 yr plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well i havnt had to use it yet; the t.v. works so no reason
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service answers all questions if I ask them a wuestion
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend to avoid any problems. They are for you
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
love the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geek squad warranty!! It’s the best.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good overall service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can always trust that the geek squad will fix your issues.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Little extra security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a new Insignia Roku Smart TV, since we had yet to own a smart tv. Small price for the added security.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidents happen, it's a small price to pay for peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Penny wise pound foolish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection plan. Always! The longer the better.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Like the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish we had the warranty on the other TV we purchased
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Standard Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used service plan but nice to have for our television.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad helped me set my tv and it was super simple
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
