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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1292 Showing 25,821-25,840 of 30,845 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan, always on point and best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price for protection plan that will good for down the road

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magenta ountednup my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I hear they are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying coverage for all my expensive products I by for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Years of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to offer this. I've got peace of mind for my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the extra piece of mind for my devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely terrible experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Think yall slick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this warranty wasn't a waste of money, smh.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i havnt had to use it yet; the t.v. works so no reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service answers all questions if I ask them a wuestion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to avoid any problems. They are for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranty!! It’s the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always trust that the geek squad will fix your issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a new Insignia Roku Smart TV, since we had yet to own a smart tv. Small price for the added security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen, it's a small price to pay for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Penny wise pound foolish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Always! The longer the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish we had the warranty on the other TV we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used service plan but nice to have for our television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me set my tv and it was super simple

    I would recommend this to a friend