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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1373 Showing 27,441-27,460 of 30,848 reviews
  • Rated 3 out of 5 stars

    Wife insists we waste money on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting TV which isn’t going to have problems during the term. Come on Best Buy - make the term on these plans at least 5 years without raising the price!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Geek care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know Geek protection is very important to fully take care of my new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glade to have a warranty and they over good plans through their warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed but they try to fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection plans but I was upset recently when I had to returning a tv to get it fixed. When it was going to be sent a third time I asked to speak to a manager to replace my tv in store. I Should not have to wait a third time for the tv to be fixed especially since this was a gift for my mom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad Best Buy offers this for peace of mind on large purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need to use this,but nice to know I have if something goes wrong

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I had a bad experience in new Braunfels with a TV I bought that was defective. So I bought this as insurance in San Marco's against the bad experience I had in new Braunfels. I will never enter that store again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable but good prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and overall great quality and brand names

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet but I like having the insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Talented group of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to get this just in case you run into any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good add on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 75" tv. Worth the extra money for the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for the price; could be better, but then it would cost more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee did not do a very good job at explaining the coverage, I was interested in accidental damage coverage not basic manufacturer warranty that’s free with the product. I most likely will not be repurchasing this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan. No hassle repairs or replacements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer service just bought a new tv and need an extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent had to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased it with the new TV but have not used the extended warranty yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a worthwhile purchase for a new TV, but haven't had to use yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No skill repairing anything I had a basic fan go out and they took my computer and my warranty money 6 moths afte i bought a 3 year warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I got it to make sure i had some protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it because..with my previous tv i didnt.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. But it’s early to review product as I have just taken delivery

    I would recommend this to a friend