Customer Ratings & Reviews

have not had to use so no real review. so maybe price should go down.

I believe that it’s a good purchase. Hopefully I will never have to use it

I decided to cancel because I didn’t need it anymore.

So far so good but a bit pricey. Wish the price was a bit cheaper

Very helpful with technical issues. Easy to get the help you need.

I got the TV protection plan for a peace of mind. I have not use it.

We have never been able to use the warranty because every purchase or gift broke right before the warranty expired

We purchased a tv and it's warranty 1 year ago. Was so happy with the service we recieved until today. Bought the warranty that covered accidental on the tv, or so we thought. The warranty they sold us was not the right fit for us even though we were told differently. VERY disappointed with best buy. The only reason we spend so much money at best buy is because they had awesome warranties...no more.

Have not used the service enough to make it worth the purchase price.

did not use it yet I forgot we even had it so I am glad I got this e-mail

Sales associates will tell you any damage is covered when selling you the protection plan, but we had a monitor that was damaged during a move and they would not fix or repair it.

the insurance is good i like that the insurance has

so far so good havent tried to use them yet but will keep you posted

Cost of the Best Buy warranty was more than other stores for the same television.

Received BROKEN ROTATING RING and had an online Chat with Marvin H. of your Geek Squad. Marvin told me that he escalated the problem of the BROKEN ROTATING RING which was shown to me by the Installer. Marvin said that I would be contacted by Best Buy but it's been over a week and I haven't heard from anyone. RECEIVED

I cannot give a good review because I have not used this service

Great idea for large ticket items. But pretty costly when most quality tvs have no issues lasting two years

You get it cause you feel like you have to. Takes for ever to get someone on the phone. In my experiences they didn’t help me in any way

I'll edit this in 5 years and let you guys know lol

I bought a refrigerator and had to use a warranty to get it fixed. They had to order the parts and it’s been more than a month and a half and still not fixed and still do not have parts until the beginning of June, I am beyond mad.