Customer Ratings & Reviews

I believe that Geek Squad Protection Plan should start 1 year after the manufacturer warranty has expired. It doesn’t make make sense that both plan start at the same time. If I buy something in 2018, then I have until 2019 from the manufacturer warranty, thus, my geek Squad warranty should expire in 2021 if it’s for 2 years or 2024 for 5 years. Geek Squad please work on that. Thank you

a little pricey for my liking but necessary if anything were to go wrong

Now the volume goes up and down and happens trought the day

Haven't needed it yet. Hopefully won't. .. <extraneous text to meet minimum characters>

I have not had to use it yet, but I bought the coverage just in case something happens.

It was easy to get and worth the price it cost . Great value

I guess is pretty good. Haven't uses service yet because my product is still working.

If i could give 0 stars I would. Purchased the warranty for my TV i bought 2 years ago. The TV got incrediby bad burn in after only 2 years. Now best Buy refuses to honor the geek squad warranty. They have me listed as receiving a refund but messed it up. Now they tell me they can't honor it and have been transferring me from department to different department for over 10 days. I have every receipt required and they still refuse to help me.

My tv broke and they tried fixing it 3 times not finding the problem just changing different parts (guess work) took a month to replace then when they did they gave me a tv 140 less then my original tv I bought last year. Plus I had lost the protection I paid 200 for and have repurchase a new one for the new tv(200)... All in all I lost 540 while having insurance. Great for everything except tv's over 55 inchs

Don't know much about them Didn't ever have to use them for any of my products.

hopefully won't have to use this, but for the price, I always buy Best Buy service plans

Asked Best Buy geek squad to honor their warranty on our 350$ LG microwave and was told I have to pay to have the microwave uninstalled and give it to them for 8 weeks in order for them to fix it. They obviously want to make it so cost/time prohibitive that I just buy a new microwave. Geek squad is a scam and I will never deal with them again.

I can't comment on how well this works. I have not had a need for it at this time.

haven't used it yet but was told its great for TV's when lighting hit it will be covered

I purchased this because of powere outrage where I love. In haven’t used yet.

too early to review, cannot recommend as yet. may do later.

nothing like having protection for your purchases.

Bought this for my new television thought I would need it.

They don’t care about the customers the store was in Dearborn

Its good incase any expenses items break or need repairs