Customer Ratings & Reviews

The 5 year plan doesn’t cover much unless something goes wrong mechanically with the tv. The sales associate said this would cover accidental damage on a tv but it doesn’t so don’t buy this coverage for a tv. Best Buy doesn’t cover accidental damage for tvs. They did give me my money back luckily for this plan but don’t waste the money on this. It’s just not worth it

Warranty you purchase is not in addition to the 1 yr manuracture warranty. They double dip on the warranty you are actually purchasing a warranty that runs from the purchase date (along with the manufacture warranty) which is re done dit....Therefore you only have 2 yrs warranty not manurfacture warranty plus an additional 2 years.

It's always a good idea to buy insurance for your TV

Very glad I bought it, but haven't had to use it yet.

Haven't had to use. Not sure if would purchase again

unsure I've never had a tv from them reach past a year

Not good. Can't utilize untill after manufacturer's warranty runs out!-- Thus not worth the extra cost!!

Don't buy it, it's a waste of money. They will make you go thru the manufacturer even though the geek squad plan starts on the day of purchase. If you buy this you are literally throwing your money away.

its always good to buy this . Its always a safe bet.

Hope nothing happens that I need to use this service

We have not needed to use it. Price seemed a bit high.

Giving only three stars as I have not had to use it

5-Year Standard Geek Squad Protection) this what it gets you best buy will sale you a 50" Insignia but will not let you bring into store to get check out and see why i wont work will had off to sum out fit in Kansas n they decide when to come look @ it Geek Squad has me for a Appointment on the 18th but White Eagle Technologies has it as when we can get parts if no sound r black screen n will not come on what PART IS going to fix this will be the 2nd in 2yrs i dont talk bad bout a biz ness but 2 weeks for a answer is wrong

Good but for the money. Worth the extra protection.

it pays for itself if something happens...............

I did not know I’d purchased this product. Which in itself should give you cause for concern. I previously had this service, wasn’t happy and had cancelled it... Guess the Geek Squad did not like being cancelled!

The product protection warranty is worth it. period.

I didn't get my order delivered because the delivery company didn't receive my order. Sao, I have requested for my money to be returned. Hopefully, I will get my refund for an order that I did not receive.

Didn't need to use this. It was a waste to purchase

Got the protection so I can have peace of mind. thanks Best Buy