Customer Ratings & Reviews

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

Vivian was a wonderful tech. She had my tv up and running in no time.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

Geek squad always helps out when I need them. They've come in very handy

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

Great service no problems at all. Would use again !

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

The Geek Squad arrived on time and connected all of my components after installing my TV on the wall . They also took the time to answer all of my questions about my new Tv. They were very knowledgeable and professional. Thanks Geek Squad.

Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.