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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 30,640 reviews
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send a warranty price is perfect. Discovers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative was outstanding. Arrived timely and performed service quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heard good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!!! LOVE IT!!! PROTECT IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could sing a song about getting a protection plan, thats exactly what I'd do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Recommend Geek Squad protection plan!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get BestBuy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with BestBuy you can always be sure they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Must have for major electronic purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

    I would recommend this to a friend