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Customer reviews

Rating 4.7 out of 5 stars with 30641 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 30,641 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good economical option to protect purchase, have purchased for other electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not ever purchase a TV without the geek squad cover They are very professional and prompt if they can not repair it they replace it - it is very comforting to have that security on your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy anything from best buy without this amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few years ago, I began purchasing the Geek Squad protection on all of my larger purchases. Since then, I've had two TVs break on me and the exchange process was excellent and pain-free. While these insurance plans aren't for everyone, I definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan will protect all of your items for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the Protection Plan yet, and hopefully never need to. But it is very reasonably priced for the item being protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provides excellent warranty coverage for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there if we need them haven't needed to used them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and setup quickly and took extra care in not damaging the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there if you need them. Very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection. Anything goes wrong i can bring it and get it taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

    I would recommend this to a friend